Job Description
About User Experience (UX):
UX covers all aspects of the end-user's interaction with a company, and its products. UX research is at the heart of user-centered design, which is based on the notion that design should be informed by research about users, their expectations, their activities, and their interactions with products. Ipsos believes that as part of a user-centered design process, every design decision should be informed in part by UX research. Moreover, Ipsos believes that simply conducting evaluative UX research on completed designs is not as effective as conducting UX research throughout the process.
What makes this role important at Ipsos?
The UX Associate Researcher's core responsibility is to handle a full range of projects under the direction of our senior research and design team. While the position is entry level, the expectation is that a UX Associate Researcher will enjoy taking on new challenges, be innately curious, and will be open to daily learning, individual professional development, and ultimately, to best serve our clients. Tactically this, position is responsible for executing project activities and supporting senior User Experience team members in preparation, execution, and reporting for UX research projects of all types. UX Researchers have the opportunity to engage with a mix of research and design consulting projects, depending on years of experience and level of expertise.
What you can expect to be doing:
An Associate Researcher engages with research activities across the project lifecycle, demonstrates earning and curiosity in a variety of UX activities, from project work to thought leadership. They learn all aspects of project execution, through both observation and active participation and are an active contributor that finds ways to add value to the team outside of assigned project work.
This might be the job for you if you have:
- Entry-level role; 1+ years' experience in User Experience or a related field (e.g, qualitative or quantitative research) preferred
- Solid understanding of user experience, social science, engineering, visual/voice design or another related field
- Entry-level Specialist skills in Research and Design:
- Good understanding of research processes and methods.
- Willingness to support a variety of session types through moderating and note taking
- Great communication sis; pro-active team player to be the key link between the business and the client.
- Comfortable with ambiguity and open to learning UX research skills.
If you don't meet 100% of the requirements, we encourage all who feel they might be a fit for the opportunity to apply. We may consider a variety of backgrounds for a particular role and are also committed to considering candidates for available positions throughout our organization, not just the one you're applying to!
In accordance with NY/CO/CA/WA law, the estimated base salary range for this role is $70,000 to $75,000. Your final base salary will be determined based on several non-discriminatory factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications.
What's in it for you:
At Ipsos you'll experience opportunities for Career Development, an exceptional benefits package (including generous PTO, healthcare plans, wellness benefits), a flexible workplace policy, and a strong collaborative culture.
To find out more about all the great reasons to work at Ipsos, how we're making an impact around the world, and more about our benefits and employee programs, please visit: Why Work at Ipsos | US
Commitment to Diversity
Ipsos recognizes the necessity of building an inclusive culture that values each employee's individuality and diverse perspectives. For more than 40 years, our mission has been to generate and analyze data about society, markets, brands, and behaviors to provide our clients with the insights that elevate their understanding of the world. This could not be fulfilled without Ipsos' diverse employees who compile and analyze this data-they are the essence of who we are and what we do.
We are committed to providing equal opportunity to all employees, creating an environment that promotes inclusion, and enabling employees from all walks of life to flourish. Ipsos encourages our employees to act in a respectful and responsible manner, in line with code of best practices concerning diversity and inclusion, human rights, equality, and civility for every individual.
Ipsos is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability.
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About Us
Ipsos is one of the world's largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we're proud to share we've received our Great Place to Work Certification in 2022 & 2023!
About the Team
Customer Experience at Ipsos is All Things Customer. Our mission is to equip our clients with the insights they need to make better decisions about their customer experience investments. We do this through CX research and advisory, cross-channel analytics (digital and physical), and CX performance measurement across the customer journey. We are firm believers in the Insights to Action loop, and we provide our clients with tangible CX recommendations and ROI sizing (our approach is called ROCXI). The result of our work is better strategic and operational decisions that drive customer loyalty, retention and growth.