Job Description
Job Title: Field Service Engineer
Location: Schaumburg, IL
Job Description:
We are looking for a skilled Field Service Engineer to handle the installation, maintenance, and repair of CNC machining equipment. This role includes traveling to client locations and working independently or as part of a team to troubleshoot and resolve technical issues. Engineers of all experience levels, from entry-level to experienced, are encouraged to apply.
Responsibilities:
- Provide post-sales support to clients, including technical training and operational assistance.
- Install, troubleshoot, repair, and upgrade CNC machining equipment and related systems.
- Investigate and resolve customer-reported technical issues, ensuring future operational success.
- Collaborate with both management and factory engineers to address equipment defects and improve product performance.
- Perform root cause analysis and recommend solutions to prevent recurring issues.
- Handle work activities independently, prioritizing tasks as needed.
Requirements:
- Bachelor's degree in Electrical, Mechanical, or Engineering Technology.
- 2-5 years of experience working with machine tools.
- Familiarity with Fanuc machines and CNC systems.
- Understanding of PLC systems and ability to interpret diagrams.
- Ability to operate a forklift and other manual lifting equipment.
- Proficiency in MS Office.
- Ability to travel 30%-50% of the time.
- Full-time position, Monday to Friday, 8-hour shifts.
Benefits:
- Competitive salary based on experience.
- 401(k) plan.
- Health, vision, and dental insurance.
- Life insurance and short-term disability.
- Paid time off (vacation, sick days, and holidays).
- Employee referral program.