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Systems Engineer 1

companyWayne County Government
locationHamtramck, MI, USA
PublishedPublished: 6/14/2022
Full Time

The Charter County of Wayne is Michigan's first and largest County! Home to 34 cities and nine townships; from Rockwood to Livonia, from Sumpter Township to the Grosse Pointes, each community in Wayne County offers residents and businesses a unique blend of opportunity to live, work, play and raise families.

Headquartered in beautiful Downtown Detroit, our largest city and the automotive capital of the world, Wayne County Government offers a diversified economy and high standards for our residents' quality of life. With a history rich in culture, arts and diverse communities, Wayne County takes pride in its promotion of diversity, inclusion and equity, not only through its residents but also through its employees.

Becoming a part of the Wayne County team means that you are driven, ambitious and ready to have a positive impact on the community.

Purpose/Description

Reporting to the Team Leader of Systems Engineering, the involves developing, implementing, and maintaining enterprise-wide applications and infrastructure. Responsibilities include designing new processes and systems, updating and enhancing existing systems, performing root-cause analysis and problem resolution, and meeting the needs and objectives of the County. The Department Executive 1 will perform a full range of system support functions requiring a technical computer support background. Work is performed under supervision.

Required Tasks

Microsoft O365 Administration
Azure AD Administration
Facilitate Windows server administrative tasks
Maintain virtual environments and servers
Provide logs and information to support county infrastructure
Perform server maintenance and upgrades as identified by Network Management tools
Update documentation for system modifications and processes
Troubleshoot and resolve network operations problem tickets dispatched by the Wayne County Service Desk
Occasional off-hours support for system-related problem calls
Perform other tasks as assigned by supervisor

Educational/ Experience Requirements

  • Bachelor's Degree in Computer Science, Engineering, or similar discipline from a recognized college or university, and one year of experience in an IT environment with at least 100 users
  • OR
  • High School diploma; AND
  • Three years of experience supporting an IT environment with at least 100 users.
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