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Field Access Manager, Springfield-Memphis-Little Rock

companyInsmed Incorporated
locationMemphis, TN, USA
PublishedPublished: 6/14/2022
Full Time

Company Description:

Insmed is a global biopharmaceutical company on a mission to transform the lives of patients living with serious and rare diseases. Our most valuable resource is our employees, and everything we do is motivated by a patients-first mentality. We are dedicated to growing our team with talented individuals from around the world who are willing to challenge the status quo, solve problems, and work collaboratively with a sense of urgency and compassion.

Guided by our core values of collaboration, accountability, passion, respect, and integrity, we aim to foster an inclusive, diverse, and flexible work environment, where our employees are recognized for leaning in and rolling up their sleeves. If you share our vision and want to work with the most dedicated people in the biopharma industry, come to Insmed to accelerate your career.

Recognitions:

Named Sciences Top Employer in 2021, 2022, and 2023

Insmed is dedicated to creating a collaborative environment where our team can thrive. Every day, our employees turn their passion for science and research into innovative solutions for patients. Thats why we were named the No. 1 company to work for in the biopharma industry in Sciences Top Employers Survey for three years in a row.

A Certified Great Place to Work

We believe our company is truly special, and our employees agree. In July 2024, we became Great Place to Work-certified in the U.S. for the fourth year in a row. We are also honored to have been listed on the Best Workplaces in Biopharma, Best Workplaces in New York, PEOPLE Companies That Care, Best Workplaces for Women, Best Workplaces for Millennials, and Best Medium Workplaces lists.

Overview:
Patients are our North Star, as are the HCPs who care for them, and we hold our teams and ourselves to the highest standards to serve them by ensuring they receive a best-in-class experience. Our above and beyond is about serving patients which is a cause greater than ourselves. In this field-based role you will have a unique opportunity to support patient access to prescribed treatment and deliver upon an industry leading patient experience for patients battling serious and rare diseases. The Field Access Manager will leverage his/her reimbursement expertise and demonstrated experience to identify, understand, and compliantly address reimbursement challenges impacting patients access to Insmeds products as prescribed by the HCP. The Field Access Manager will be a member of the field-based Field Access team, and will report to the Director, Field Access Managers. This is a non-supervisory position.

Responsibilities:
A key component of this role is to establish collaborative relationships with Patient Support Services, Field Sales, Channel Management, and Market Access colleagues to support patient access. Additional responsibilities will include, but not necessarily limited to, the following:

Assist in resolution of patient-specific access barriers to Insmeds products as prescribed by HCP
Educate HCP office staff about prior authorization & appeals process, how to access related forms, and high-level information about submission procedures and
reauthorization requirements. This may require travel to identified HCP offices to address patient specific issues
Work compliantly and proactively to identify and resolve patient access and reimbursement issues, within assigned geography
Provide appropriate factual process information to HCP office utilizing Personal Health Information (PHI), with appropriate patient consent
Serve as reimbursement expert for patient support services team for assigned geography/plans
Monitor patient start trends in assigned geographies/plans, and collaborate with Market Access team to proactively address emerging patient access challenge
Maintain up-to-date repository of plan-specific reimbursement criteria, forms, and submission procedures
Comply with Insmeds reimbursement support policy and rules of engagement

Qualifications:
5+ years of relevant experience in reimbursement and patient access, market access, specialty pharmacy, or physician/system account management
Bachelors degree required
Experience working with HCP offices strongly preferred
Product launch experience preferred
Experience navigating payer reimbursement process, preferably Medicare Part D (pharmacy benefit design and coverage policy)
Experience with specialty products acquired through specialty pharmacy networks
Proven record of success through cross functional collaboration and execution
Patient-centric and service-oriented mindset, with a high degree of emotional intelligence and empathy
Exemplary interpersonal and listening skills
Strong communication (written and verbal), and presentation skills
Understanding of patient privacy laws including HIPAA and similar state laws
High learning agility
Strong business acumen
High enthusiasm with a drive to success within a team demonstrated ability to reach common goals in collaboration with multiple therapeutic specialists, sales leadership, market access, and patient support services colleagues
Highly organized with a strong attention to detail
Highly proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Ability to travel and cover large multistate geography/territories up to 75% travel may be required, based upon assigned geography
Must successfully exhibit Insmeds five (5) core corporate values:
Collaboration, Accountability, Passion, Respect, and Integrity; along with any other position specific competencies

Salary Range:
$111,000 - $156,133 a year

Compensation & Benefits:

Were committed to investing in every team members total well-being, now and in the future. We offer a competitive total-rewards package to all employees around the world, including:

  • Flexible approach to where and how we work, regionally based
  • Competitive compensation package including bonus
  • Stock options and RSU awards
  • Employee Stock Purchase Plan (ESPP)
  • Flexible Vacation Policy
  • Generous paid holiday schedule and winter break

ADDITIONAL U.S. BENEFITS:

  • 401(k) plan with company match
  • Medical, dental, and vision plans
  • Company-provided Life and Accidental Death & Dismemberment (AD&D) insurance
  • Company-provided short and long-term disability benefits
  • Unique offerings of pet, legal, and supplemental life insurance
  • Flexible spending accounts for medical and dependent care
  • Accident and Hospital Indemnity insurance
  • Employee Assistance Program (EAP)
  • Mental Health on-line digital resource
  • Well-being reimbursement
  • Paid leave benefits for new parents
  • Paid time off to volunteer
  • On-site, no-cost fitness center at our U.S. headquarters



Additional Information:

Insmed Incorporated is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Unsolicited resumes from agencies should not be forwarded to Insmed. Insmed will not be responsible for any fees arising from the use of resumes through this source. Insmed will only pay a fee to agencies if a formal agreement between Insmed and the agency has been established. The Human Resources department is responsible for all recruitment activities; please contact us directly to be considered for a formal agreement.

Applications are accepted for 5 calendar days from the date posted or until the position is filled.

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