The Scheduling Coordinator is responsible for managing and coordinating schedules, appointments, and events for an organization. This role involves effective communication with internal and external stakeholders, optimizing resource allocation, and ensuring a smooth flow of operations. This role will be a temporary assignment for busy season and onsite in Doral/ Miami area.
Key Responsibilities:
- Create and maintain schedules for appointments, meetings, and events.
- Coordinate with various departments to ensure optimal use of resources.
- Adjust schedules as needed to accommodate changes and emergencies.
- Communicate with clients, customers, and team members to schedule appointments and meetings.
- Provide clear and timely information regarding schedules and any changes.
- Address scheduling conflicts and find suitable resolutions.
- Optimize the allocation of resources, including personnel, meeting rooms, and equipment.
- Collaborate with relevant departments to ensure the availability of required resources.
- Maintain accurate and up-to-date databases of appointments and schedules.
- Utilize scheduling software and tools to streamline processes.
- Provide excellent customer service to clients and internal stakeholders.
- Assist clients in scheduling appointments and address any concerns or inquiries.
- Generate and distribute schedules, reports, and relevant documentation.
- Keep detailed records of appointments, cancellations, and reschedules.
- Identify and resolve scheduling conflicts or issues in a timely manner.
- Collaborate with team members to find solutions to logistical challenges.
QUALIFICATIONS:
- 2 + years in prior scheduling, coordinating or logistics experience.
- Prior experience in hospitality preferred.
- Bilingual English/ Spanish preferred.
- Proficiency with Microsoft Outlook, Word, and Excel.
- Associate degree preferred.
- Excellent written and verbal communication skills.
- Must be a quick thinker and be able to organize and prioritize tasks in a fast-paced, operational environment.
- Must be able to effectively communicate verbally by telephone and in writing.
- Ability to work a temporary position.
- Ability to work onsite in Doral.
Pay: $20 an hour, paid every Friday.
Benefits through CGC: Dental, Vision, STD and/or LTD, Voluntary Life & AD&D, Accident, Critical Illness, Hospital Indemnity, Health Advocate EAP, and Health Equity Commuter Benefits, ZayZoon, and 401k.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.