Job Details
Job Location
Central Accounting Office (CAO) - North Charleston, SC
Description
Excela Protect is looking foran energetic and career-motivated Administrative Support Specialist to join our growing team onsite here in North Charleston!As an administrative support specialist, you will have the opportunity to use your clear communication style and problem-solving skills to support the operations team. You will play a crucial role in building/maintaining the Excela Protect brand into one that evokes a feeling of deep satisfaction and brand loyalty through delivery of consistent world class service. Excela Protectis a fast-growing, technology-driven, dealer-centric administrator dedicated to revolutionizing the F&I industry. We're on a mission to deliver unmatched value to dealers and customers, challenging the status quo with transparency, efficiency, and unparalleled service. If you are an energetic person who loves working with a team, it's time to shift your career into gear with Excela Protect!
What we offer:
- Collaborative work environment and customer centric culture
- Flexible Schedule
- Medical, Dental, Vision Insurance
- Life Insurance
- 401k
- Paid Vacation/Holidays
- Paid Training
- Employee development through training and advancement opportunities
- Employee discounts on products & services
Who are we looking for?
- Customer Service driven individual
- Energetic & Career motivated individual
- Strong team player who thrives in a collaborative environment.
Qualifications:
- Strong amount of customer service experience (3-5 years preferred).
- Experience creating, leveraging, and presenting financial reporting to internal/external stakeholders. Ability to identify and reconcile any errors in reporting.
- Ability to navigate within warranty management software to set up dealer profiles, subsequently tying programs and commissions to profiles.
- Experience executing contract edits (preferred).
- Exhibit strong follow-up and organizational skills, in both verbal and written communication.
Are you ready to work in a rewarding, high-energy environment? Come take the next step of your career with Excela Protect!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.