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Senior Operations Manager

companyCarvana
locationHeath, OH, USA
PublishedPublished: 6/14/2022
Full Time

About CarvanaAt Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period. To make sure our car's are in first-rate condition, we've built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website. Using our Carvana Certified 150-point inspection process, we're able to verify that every vehicle meets our rigorous mechanical and cosmetic standards.We strive to provide only the highest quality vehicles to our customers in our mission to deliver a no-hassle, better car buying experience. We are actively looking for passionate and talented individuals who can help us deliver on that promise.Think you've got what it takes to join our team? Keep reading below to see what we're looking for!About the team and positionThe Inspection Center General Manager is responsible for the overall performance of the center. Providing leadership for up to 500 associates working multiple shifts in a lean manufacturing environment. Maintaining a culture of continuous improvement and high associate engagement while ensuring the facility meets quality, production, and cost objectives.What you'll be doingLeadership 30%Leads strategic planning to ensure the facility will have the capability to meet future demands.Provides strategic vision and guidance to the locationEnsures management beliefs and behaviors are in line with the Carvana cultureFrequent visits to the shop floor to ensure connection with the realities of the business and model leadership behaviors throughout the organizationPositively challenge and engage the team to continuously improve quality production and cost performanceLive the Carvana valuesProduction Management 30%Lead production planning for the Inspection CenterEnsure the Inspection Center has adequate capacity to meet production targetsOversee weekly performance review meetings for each area and report out on the Inspection Centers performanceIdentify problems impacting the Inspection Center's performance. Prioritize problems, allocate resources, and ensure the resolution of issuesEnsure operating standards such as standardized work, operating rules, 5S, and visual management tools are consistently executedEnsure compliance with all health and safety and loss prevention guidelinesPeople Management 30%Participate in the selection and hiring process, ensure a pipeline of associates to fill current and future positionsMaintain a bench of candidates for each leadership positionEnsure progression path training and certification process is consistently executedModel effective teamwork and ensure it's embraced at all levels of the organizationProvide competency-based feedback and ensure leaders throughout the organization are also providing appropriate feedbackMentor reconditioning managersContinuous Improvement 10%Lead the selection of continuous improve events, allocate resources to support events, and hold the team accountable for resultsParticipate in and lead continuous improvement effortsTrain and mentor reconditioning managers on problem-solvingOther duties as assigned.What you should haveMinimum of 8 years of management experience either in automotive or a lean manufacturing environment leading multiple work groupsA valid driver's licenseA clean driving record with no more than two moving violations or DUI's in the last three yearsKnowledge of lean manufacturing principlesProven track record of leading and developing associatesProven ability to obtain project deliverables and company metricsAbility to work a flexible work scheduleAn ability to work in a fast-paced, ever-changing production environment while sometimes being exposed to excessive weather conditions (heat/cold)Excellent communications skills, oral and writtenAbility to work with and through teams to achieve resultsStrong analysis and decision making abilityProficient computer skillsWhat we'll offer in returnFull-Time Position with a competitive salaryMedical, Dental, and Vision benefits401K with company matchA multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much moreA great wellness program to keep you healthy and happy, both physically and mentallyAccess to opportunities to expand your skillset and share your knowledge with others across the organizationA company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career developmentA seat in one of the fastest-growing companies in the countryOther requirementsTo be able to do your job at Carvana, there are some basic requirements we want to share with you.Must be able to read, write, speak and understand EnglishMust be at least 18 years of ageMust have a valid driver's licenseA clean driving record with no more than two moving violations or DUI's in the last three yearsThe physical environment requires the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditionsWill be required to use personal protective equipment to prevent exposure to hazardous materialsMay be requested to work overtime and weekends for special programs and events.Frequent standing and sitting with varying periods of eachMay at times require working different shiftsLift up to 40 pounds frequentlyWalk up to three miles each dayOf course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.Legal stuffHiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

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