Medical Office Coordinator - Immune Health - Full Time - Days

Job SummaryProvides indirect patient care in the office/clinic setting. Coordinates phone calls, appointments and prescription authorizations. Acts as liaison between the patients and clinical staff and/or provider. Manages providers schedule, canceling/rescheduling as necessary. Performs various clerical duties such as correspondence to patients and/or insurance companies.Core Job ResponsibilitiesProvides non-clinical patient support/act as liaison between patients and clinical staff and providersUtilizes phone notes for all communication/documentation between self and patientAnswers phone calls (message to providers, appointments made/changed, normal lab results, referring to nurse when clinically appropriate)Manages provider schedules, canceling, rescheduling as neededCompletes cross training in other positions, as applicableSends letters to patients as needed to inform of procedure/testing dates.Sends letters insurance companies appealing denied servicesFacilitates provider to provider callsAll other duties as assigned by the ACP Administrative TeamEducation/Experience RequirementsREQUIRED:High School Diploma or equivalent1-2 years of experience in a healthcare related settingDemonstrated ability to prioritize work and communicate effectivelyStrong computer skillsPreferred:Experience with insurance company rules/regulations and medical terminology strongly recommendedLicensure/Certification Requirements DisclaimerQualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.Successful candidates might be required to undergo a background verification with an external vendor.Job DetailsReq Id 91676Department MG - SPEC - INFECTIOUS DISEASEShift DaysShift Hours Worked 8.50FTE 1Work Schedule HRLY NON-UNION-8 HREmployee Status A1 - Full-TimeUnion Non-UnionPay Range $17 - $22 Per Hour