Overview:
Handle customers throughout the entire service experience with their satisfaction as the number one priority.
Responsibilities:
- Remain at or above manufacturer CSI standard.
- Meet all production metrics as prescribed by Management.
- Process all documentation to state and/or manufacturer standard.
- Complete all required training for Certification as prescribed by Management.
Qualifications:
- High School Diploma
- 1-2 years experience in a customer service orientated environment preferred
- Can adapt and embrace change with an internal and external customer centric mindset
- Act as an advocate for teammates and have a strong commitment to technology advancement
- Possesses effective communication skills: oral, written, listening.
- Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.