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Assistant Manager

companyFlying Biscuit Cafe
locationCharlotte, NC, USA
PublishedPublished: 6/14/2022
Full Time

The Assistant Manager is a lively, hospitality-driven individual with an ambition towards overall general management. The Assistant Manager is knowledgeable in food & beverage trends; supports the General Manager in maintaining thriving teams; and engages guests with a focus on strengthening sales.

Requirements:

  • State Issued Driver's License and Reliable Transportation
  • Background Check
  • 21 years of age
  • Available Nights, Weekends, Holidays, and On-Call
  • ServeSafe Certification (upon completion of training)
  • TIPS Certification (upon completion of training)

Qualifications:

  • 1 to 3 years of management experience in a fast-paced, full-service environment
  • Ability to Train and Coach Teams
  • Learner/Coachable
  • Effective Listener/Communicator
  • Creative and Takes Initiative
  • Encouraging and has a Sense of Humor
  • Is willing to lift and carry up to 20 lbs
  • Has physical stamina for minimum 10 hour shift

Responsibilities:

  • Can perform, as needed, all hourly roles within the restaurant to guarantee exceptional guest experiences
  • Ensures quality of all prepared meals to spec. and proper kitchen execution of breakfast, lunch, and dinner shifts to meet or exceed ticket time standards
  • Assists in the creation of, utilizes, and ensures implementation of preferred systems for FOH service
  • Coordinates with all restaurant staff to verify all checklists and restaurant needs are met
  • Monitors menu pricing and accuracy on all systems and materials
  • Assists in financial success in the following areas: sales and labor goals, beverage cost, and cash handling
  • Collaborates with General Manager on all promotions, events, and social media requests
  • Is aware of guest reviews to respond to guest experiences and communicate with teammates
  • Assists with interviews, selection, new hire training, maintaining staffing levels, and FOH schedules
  • Handles daily invoicing/spreadsheets, weekly beverage orders, monthly inventory, and assist with payroll
  • Co-leads bi-annual reviews of all FOH team members
  • Manages partnerships with various beverage vendors
  • Maintains facility and grounds, communicates needed repairs, and monitors cleanliness
  • Facilitates relationships across FOH and BOH teams
  • Participates in ongoing restaurant training and scheduled restaurant events

Benefits:

  • $40K-$50K with bonus eligibility
  • Benefits (Medical, Dental, Vision, PTO, 401K)
  • 5 vacation days (after 1 year of employment with 30 hrs or more a week)
  • Meal (One free meal/shift, 50% off food at home location, 20% off food at other SCR locations)
  • Hours (50-55/week)
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