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Insurance Follow-Up Representative

companyThe LaSalle Group
locationWaco, TX, USA
PublishedPublished: 6/14/2022
Full Time

We are currently seeking a highly motivated and detail-oriented individual to join our client's team as an Insurance Follow-Up Representative. The ideal candidate will have excellent communication skills, strong attention to detail and a passion for helping clients navigate the insurance process. In this role, you will be responsible for following up on insurance claims, resolving any issues or discrepancies and ensuring that clients receive timely and accurate reimbursement for their claims.

Insurance Follow-Up Representative Responsibilities:

  • Review and follow up on outstanding insurance claims to ensure timely resolution
  • Communicate with insurance companies, healthcare providers and clients to gather necessary information and resolve claim issues
  • Identify and address any discrepancies or errors in insurance claims
  • Update client records and documentation with claim status and resolution information
  • Provide exceptional customer service to clients, addressing any inquiries or concerns related to insurance claims
  • Collaborate with internal teams to streamline processes and improve efficiency in claim resolution
  • Stay current on industry trends and regulations related to insurance billing and reimbursement


Insurance Follow-Up Representative Requirements:

  • High school diploma or equivalent; bachelor's degree preferred
  • Previous experience in insurance billing, claims processing or healthcare administration preferred
  • Strong communication skills, both written and verbal
  • Excellent attention to detail and organizational skills
  • Ability to multitask and prioritize tasks in a fast-paced environment
  • Proficiency in Microsoft Office Suite and experience with insurance billing software a plus
  • Ability to work independently and as part of a team



If you are interested in this opportunity and meet the qualifications, we invite you to apply today!

Thank you,

Kyla Slayton
Project Manager - Healthcare Revenue Cycle
LaSalle Network

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.

LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: View a full list of our benefits here.

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