Desired Skills:
- 1 Years - Experience with VoIP is highly desirable (concepts, their application and setup, troubleshooting)
- Experience with MPLS is highly desirable (concepts, their application and setup, troubleshooting)
- Experience with F5, NetScaler, or comparable load-balancing technologies is highly desirable
- Knowledge of IT Infrastructure Library (ITIL) and IT Service Management (ITSM) methodologies - ITILv3 Certification is desirable