Regional Manager - Hudson Stores - Located in Chicago O'Hare International Airport
Located in Chicago O'Hare International AirportGROW With US!Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores.What We Will Offer You: Competitive Salary of $86,000- $98,000 annually Eligible For Quarterly Incentive Program20% off Hudson Employee Discount50% off Hudson Food & Beverage DiscountHealth & Well Being: Medical/Dental/Vision InsurancePaid Time OffVarious Personal and Parental Leave ProgramsCompany Paid Life InsuranceRetirement Programs & Matching Employee Contributions: 401K & RRSPEmployee Recognition & Anniversary ProgramsTraining, Development, and Growth OpportunitiesTuition Assistance & Scholarship ProgramsThis Assistant General Manager Position Is For You, If You Enjoy: Assisting the General Manager and Regional Vice President in executing all local strategic planning initiatives established for a multi-store locationPromoting brand image of excellence through a strong work ethic, leadership by example, and the consistent delivery of excellent customer service and quality store visual presentation throughout the operationWorking at Chicago O'Hare International Airport Your Team is counting on you as an Assistant General Manager to: Provide flexibility to work any shift, any day of the week, including weekends & holidaysWork a full-time scheduleAssistant General Manager Key Responsibilities: Maximizes sales and profits by meeting and exceeding sales budgets while minimizing shrinkControls payroll and expense through maximizing staff productivity, properly and efficiently allocating labor, and by monitoring monthly store expenditures against budgetUses monthly financial reports, and KPI reports to monitor and control expenses, improve profit margins, and control inventory levelsProtects company assets by ensuring that all policies and procedures are consistently enforced and adhered to by staff and suppliersMinimizes inventory shrink through regular physical inspections; Monitors high-risk areas for internal/external shrinkage, and by taking necessary steps for remediationRecruits, trains and develops all supporting levels of staff to ensure an efficient and profitable operation. Develops succession plan for the location and supports company management succession plan and other HR initiatives.Ensures consistent excellent customer service delivered by knowledgeable and professional associates.Demonstrates excellent product knowledge and promotes a consistently positive corporate image through clean, well-merchandised stores.Communicates sales and store openings each day to Regional DirectorEnsures compliance of brand promotional programs and works closely with Brand Corporate Marketing department in development of new opportunities.Works closely with Merchandising department and Regional Director in implementing brand initiatives and maintaining brand merchandising standards and vendor relationships and contractsWorks closely with the General Manager to ensure monthly compliance of brand standards and assists in the completion of the monthly diagnostic report, including submitting pictures, data, and other information that may be requiredProvides enthusiastic, positive reinforcement and guidance to store staff.Delivers/receives information to/from corporate office/staff.Monitors suppliers' activities.Problem-solves and ensures overall customer service for the operationAssumes the role and responsibilities of the General Manager in his or her absenceRequired Qualifications: Three to five years of retail store management experience. Multi-store management experience required for multi-store location.SAP experience preferredStrong leadership qualities and organizational skills.Good analytical business thought processes and problem-solving skills.Able to coordinate multiple tasks and projects.Good time management skills and attention to detail.Effective interpersonal skills with customers, subordinates, peers, property owners, suppliers, and superiors.Flexible to work periodic long and/or irregular hours, weekends, and holidays.Fluent computer skills in Microsoft Office, Word and ExcelHudson is an Equal Opportunity Employer of all qualified individuals. All employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law. We are committed to creating an inclusive workplace in which we value diversity and unique experiences, backgrounds and identities.All offers are contingent upon successful completion and passing of background checks and/or employment verification results.Note to staffing agencies: Please do not contact Hudson (including the recruitment team or any hiring managers) regarding this position with candidates. If assistance is needed in filling any position for Hudson, a member of our recruiting team will reach out directly