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Assistant Manager

companySonic
locationParagould, AR 72450, USA
PublishedPublished: 6/14/2022
Full Time

EXPECTATIONS OF AN ASSISTANT MANAGER

Purpose of job is to assist the manager in operating the store, training employees and executing all policies, procedures and programs.

  • Consistently gives 100%.
  • Always meets standards. Never cuts corners.
  • Leads by example.
  • Smiles and says please and thank you.
  • Has an excellent personal appearance. Never out of uniform.
  • Always arrives for work on time.
  • Treats other co-workers with respect and dignity.
  • Trains and develops co-workers.
  • Exercises loyalty to Management team.
  • Takes responsibility to see that store runs right instead of waiting to be told.
  • Is honest.
  • Communicates with the Manager daily, doesn't wait for the Manager to ask.
  • Evaluates themselves as to where they are and where they need to be.
  • Realizes their attitude sets the tone for all the other co-workers.
  • Seeks out opportunities to learn and develop management skills.

Responsibilities include, but not limited to:

  • Ensures all food and drinks served meets Sonics quality standards.
  • Ensures drive-in's service standards are consistently met.
  • Manages food, paper, labor and other cost controls.
  • Immediately resolves guest complaints or requests in a respectful manner. Informs manager of guest issues.
  • Effectively directs crew in order to maintain service and quality.
  • Takes appropriate action to maintain compliance with the employee handbook, store policies and to maintain an environment free of harassment, discrimination and inappropriate behavior.
  • Immediately resolves employee concerns and complaints in a respectful manner. Informs the manager of complaints.
  • Follows cash handling policies.
  • Follows Sonics food safety program.
  • Is Serve Safe Certified.
  • Has passed the Red and Blue Assistant Manager Star Guides.
  • Ensures a safe working environment.
  • Complies with all state and federal laws.
  • Maintains an "Employer of Choice" environment. So that people want to work for us and Parents want their teenagers working for us.
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