Sterling Crane LLCCome join a team where People make the difference! As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent.The Asst. Operations Manager is accountable for supporting the Operations Manager leading and managing the yard operation to ensure the safety of the employees, providing superior customer service, and maintaining profitable financial performance while maintaining a best of industry service for the location.Core CompetenciesLeadershipExecution & Decision MakingCommunicationsStrategy DevelopmentBusiness AcumenNegotiation SkillsTechnical CompetenceCritical ThinkingDuties and ResponsibilitiesContinue to grow the business through seeking new opportunities and high-profile leads while retaining current customer satisfaction.Motivate and maintain high level of morale among employees by promoting Sterling Crane's culture of safety, vision and mission.Maintain a safe working environment by ensuring a high-quality culture of safety with all employees.Maintain a thorough knowledge of safety guidelines and criteria as it relates to various business functions including crane operations.Participate and/or facilitate monthly safety meetings with assigned Site Leaders.Thorough knowledge of formal industry specific regulations.Ensure the Purchase Order system is properly maintained.Work with Operations Manager to analyze P&L for contribution margin control and ultimately bottom-line growth.Establish and maintain relationships with customers by providing a high level of service and by meeting goals set by the customer and Sterling Crane.Communicate with customer representatives to evaluate crew's performance and customer's needs.Escalate operational issues and customer concerns to Operations Manager as needed.Assist DOT Compliance Officer as needed in relation to employee compliance.Performs other duties and tasks as assigned.QualificationsThe qualifications listed below represent the credentials necessary to perform the essential duties of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Bachelor's degree in business preferred.Must be proficient with Microsoft Office SuiteStrong communication and public speaking skills; must be comfortable engaging in a variety of different communicative modes (verbal, non-verbal, and written) and being attuned to others through strong active listening skills.Must have the ability to work well with others as part of a team while maintaining a leadership role to mentor and guide.Strong relationship building skills.Ability to assess multiple tasks and develop a plan to complete them in a timely manner.Strong problem-solving, analytical and math skillsExpertise in customer serviceStrong written and verbal communication skillsWorking ConditionsThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The work environment is 75% outdoors in various weather conditions and possible exposure to fumes, airborne particles and/or toxic chemicals may occur. Exposure to moving mechanical parts is frequent. The noise level in the work environment is usually moderate.Physical RequirementsWhile performing the duties of this job, the employee is required to be able to sit, stand and walk for various periods of time. The employee is occasionally required to be able to reach, climb or balance; stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move heavy materials; walk outdoors on uneven terrain in various weather conditions. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to careers@marmon.com, and please be sure to include the title and the location of the position for which you are applying.