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Crew Member/Baker

companyLW NOSH INC DBA Crumbl Cookies Berkeley
locationBerkeley, CA, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Job Description

Job Type:         Full time 35-40 hours per week or Part Time <35 hours per week

Come join our Crumbl Crew “Bringing families and friends together over a box of the best cookies in the world."  Crumbl is one of the fastest growing gourmet cookie companies and we are looking for energetic happy crew members who enjoy working with store guests and providing excellent customer service. If you have food service experience great, if you don’t, we are happy to help you learn.


    • High school diploma or equivalent
    • Must be 18 years of age.
    • Reading and writing in English
    • Previous food handling experience or training (Preferred)
    • Available for day, night and Saturday shifts (Preferred)
    • Driver's License (Preferred)
    • US work authorization
    • Californica Food Handlers Card

Full Job Description

Positive energetic individual who can multitask, provide excellent customer service in a fast-paced work environment.

You would learn how to mix dough and frostings, operate ovens, dress cookies, finish and box cookies, assist customers with placing orders and purchasing gift cards following Crumbl store standards and quality requirements.

All crew members are responsible for store cleanliness sweeping, mopping and wiping down of counters and equipment. You may be required to assist in washing mixing equipment and tools to support baking functions.

Restocking of boxes and general supplies, removal of waste

Crew members assist customers with order requests, in-store sales and pick-ups for curbside delivery.

Crew members work within a team environment reporting to Shift Leads or Managers.

Crew Member Responsibilities

  • Support positive work environment.
  • Operate point-of-sale (POS) system.
  • Mix dough, toppings and frosting, ball and pan cookies, bake, dress cookies and box.
  • Support a safe, secure, and healthy work environment.
  • Ensure that breaks and lunches are taken based on state labor laws.
  • Meet deadlines.
  • Maintain excellent customer service.
  • Follow documented Crumbl processes and procedures.
  • Maintain training to ensure cookies are produced according to Crumbl standards, safety processes, quality and cleanliness guidelines.
  • Complete all other duties as assigned to support business functions.

Crew Member Requirements

  • Good communication skills with a passion for excellence
  • Ability to maintain composure under fast paced stressful situations.
  • Previous food service and sales experience (preferred)
  • Positive attitude and professional appearance
  • Reliable, with high integrity and a strong work ethic
  • Team player
  • Computer literacy
  • Ability to lift to 35 lbs.
  • Basic math skills, specifically knowledge of fractions in order to measure and weigh ingredients to mix recipes.
  • Ability to work on your feet for the duration of your shift.

Physical Setting:

  • Bakery
  • Our cookies are made onsite and products may contain allergens including peanuts, tree nuts, milk, eggs, wheat, soy, and sesame.


  • 4-8 hour shifts
  • Monday to Saturday
  • Evening availability
  • Holidays

Supplemental Pay and Benefits:

  • Tips
  • Free and discounts on Crumbl products
  • Flexible work schedules
  • Sundays off
  • Berkeley, CA employees will receive 1 hour of sick leave per every 30 hours worked up to 72 hours cap can be used starting on the 90th day of employment.


  • High school diploma or equivalent


  • Driver's License (Preferred)
  • California Food Handlers Card

Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion.

We provide a fair and equal employment opportunity for all Crew Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. We hire and promote individuals solely based on qualifications for the position to be filled and business needs.

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