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Community Support Specialist - Scottsbluff

companyState of Nebraska
locationScottsbluff, NE 69361, USA
PublishedPublished: 6/14/2022
Full Time

<b>The work we do matters!</b><br><br><b>Hiring Agency:</b><br>Health & Human Services - Agency 25<br><br><b>Location: </b><br>DHHS Local Office - Scottsbluff<br><br><b>Hiring Rate:</b><br>$21.420<br><br><b>Job Posting:</b><br>JR2024-00008031 Community Support Specialist - Scottsbluff (Open)<br><br><b>Applications No Longer Accepted On </b>(If no date is displayed, job is posted as open until closed):<br>07-22-2024<br><br><b>Job Description:</b><br>Receives and responds to complaints and concerns from local community organizations and/or customers regarding service delivery and other systems issues; investigates complaints and provides recommendations for means of improvement. Provides information regarding Economic Assistance programs to local community organizations; answers program questions, provides updated information regarding service delivery and program<br>changes, etc. Develops and implements informational programs for providers, other local organizations and agency staff regarding types of services and benefits available or aspects of new or revised assistance programs to educate and inform those involved of requirements and services available. Informs customers of program benefits, rights and responsibilities and/or services available through agency services or other community service agencies. Attends meetings with outside organizations concerning Economic Assistance programs and services as an agency representative to explain/defend/support the agency's stance on such topics which may be controversial in nature. Will require overnight travel within the Western Service Area. Recruits, trains and provides technical assistance to community partners; completes outreach activities and education. Conducts trend analysis to identify patters and variations in quality service delivery and prepares various<br>reports and recommendations.<br><br><b>Requirements/ Qualifications</b><br><br><b>Minimum Qualifications: </b>Post high school coursework/training in social work, human services, public administration, human development, social sciences, psychology, public relations or related field. Valid drivers license.<br><br><b>Preferred Qualifications: </b>Previous DHHS work experience within Economic Assistance or other divisions. Bilingual (English/Spanish) would be helpful.<br><br><b><br><b>Benefits</b></b><br><br>We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.<br><br>Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits<br><br><b>Equal Opportunity Statement</b><br><br>The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.<br><br><b>Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub - Internal Apply app from your home landing page.</b>

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