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Sr Solutions Architect

companyIRON GATE TECHNOLOGY INC
locationPittsburgh, PA, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Job Description

Job Title: Senior Solutions Architect

Location: Pittsburgh, PA (North Hills)

Job Type: Full-Time / On-Site

Company Overview:

Iron Gate Technology, a privately owned and operated Managed Services Provider (MSP), has provided innovative, white-glove IT solutions to privately held businesses and nonprofits in Pittsburgh, PA, for over 20 years. We design and deliver comprehensive IT solutions and our team relentlessly ensure our clients receive an extraordinary support experience. 

Position Summary:

Due to our continued growth, we are looking to add a Senior Solutions Architect to our team. The successful candidate will play a critical role in designing, implementing, and supporting complex IT solutions across a diverse client base. You will work closely with our CTO, sales, engineering, and support teams to develop and execute customized solutions that meet each client's unique needs.

Key Responsibilities:

  • System Architecture: Assist in the design and architecture of IT systems, including cloud infrastructure, network services, and security frameworks. 
  • Systems Administration: Oversee the ongoing administration and optimization of IT systems to ensure operational efficiency and reliability. 
  • Client Solutions Engineering: Work closely with clients to understand their IT needs and deliver tailored solutions that align with their business objectives. 
  • Project Leadership: Manage projects from conception to completion, including planning, execution, and stakeholder management, ensuring timely and budget-compliant delivery. 
  • Technical Escalation Support: Act as the highest level of technical escalation for resolving complex issues and architecting client projects. 
  • Innovation and Improvement: Drive continuous improvements and innovations in IT solutions offered to clients, staying ahead of industry trends and technologies. 
  • Vendor and Stakeholder Management: Liaise with third-party vendors and internal teams to ensure cohesive service delivery and problem resolution. 
  • Documentation and Compliance: Maintain documentation and compliance standards for system architectures, configurations, and operational procedures. 

Qualifications:

  • Critical Thinker / Problem Solver
  • Minimum of 7 years of experience in IT architecture and solution design (preferably within a managed services environment).
  • Strong understanding of Azure services and solutions.
  • Experience with virtualization technologies, operating systems, and security.
  • Proven ability to design and integrate IT solutions in a client-facing environment.
  • Excellent communication and interpersonal skills, with the ability to effectively interact with clients and team members.
  • Advanced Support of Mac OS a plus
  • Microsoft Certified: Azure Solutions Architect Expert a plus.

Why Join Us:

At Iron Gate, you’ll be part of a team that values collaboration, cooperation, innovation, and a commitment to delivering cutting-edge technology solutions. We are family-focused and committed to providing a healthy work/life balance.  We offer competitive salaries, comprehensive benefits, and opportunities for professional growth in a supportive and dynamic environment.

How to Apply:

If you are interested in joining the dynamic team of a leading local MSP and enjoy working in a high-touch environment where every client interaction matters, we would love to meet you. Please submit your resume and a cover letter outlining your suitability for the role to careers@trustigt.com. We are excited to hear how you can contribute to our team's success at Iron Gate Technology.

Company DescriptionIron Gate Technology (IGT) provides value to our customers by stabilizing, enhancing, and supporting the information technology components of their internal and customer-facing business services. Our customers agree that we are uniquely different than other technology providers because our values and purpose are focused on four core principles:

1. Listen to the needs of our customers: Our customers do not fit into a one-size-fits-all mold so we address their unique needs while guiding them according to best-practices, standards, and compliance requirements.

2. Focus on the user experience: We are here to help people and we don't quit until expectations are met or exceeded through a friendly and helpful interaction with our staff and systems.

3. Fix the root cause, not just the symptoms: Every incident is an opportunity for us to learn how to prevent future incidents or to minimize the impact of incidents that cannot be prevented.

4. Automate low-value and repeatable work: Systematic automaton of processes shortens time to value and allows our resources to focus on providing an exceptional user experience.

Company Description

Iron Gate Technology (IGT) provides value to our customers by stabilizing, enhancing, and supporting the information technology components of their internal and customer-facing business services. Our customers agree that we are uniquely different than other technology providers because our values and purpose are focused on four core principles:\r\n\r\n1. Listen to the needs of our customers: Our customers do not fit into a one-size-fits-all mold so we address their unique needs while guiding them according to best-practices, standards, and compliance requirements.\r\n\r\n2. Focus on the user experience: We are here to help people and we don't quit until expectations are met or exceeded through a friendly and helpful interaction with our staff and systems.\r\n\r\n3. Fix the root cause, not just the symptoms: Every incident is an opportunity for us to learn how to prevent future incidents or to minimize the impact of incidents that cannot be prevented.\r\n\r\n4. Automate low-value and repeatable work: Systematic automaton of processes shortens time to value and allows our resources to focus on providing an exceptional user experience.

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