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Collections Rep II - Remote

companyHarleydavidson
locationFresno, CA, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Description

We are seeking a motivated and detail-oriented Collections Rep II to join our team on a remote basis. As a Collections Rep II, you will be responsible for managing and collecting outstanding invoices from our customers. This is a key role in our organization as you will help ensure the financial stability and success of our company.

Responsibilities

  • Contacting customers and delinquent accounts to arrange payment and follow up on outstanding invoices
  • Reviewing and analyzing accounts receivable reports to identify overdue payments and take appropriate action
  • Resolving customer issues and disputes related to outstanding invoices
  • Working closely with internal teams, including Sales, Customer Support, and Finance, to address customer concerns and resolve payment discrepancies
  • Maintaining accurate and up-to-date records of customer interactions and payment collections
  • Applying customer payments accurately and in a timely manner
  • Assisting with the reconciliation of accounts receivable and general ledger accounts

Requirements

  • High school diploma or equivalent; Associate's degree preferred
  • 2+ years of experience in collections or accounts receivable
  • Strong negotiation and communication skills
  • Ability to work independently and meet deadlines
  • Proficiency in MS Office, including Word and Excel
  • Familiarity with accounting software and tools
  • Detail-oriented with strong organizational skills
  • Ability to handle sensitive and confidential information with discretion

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