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Service Advisor

companyThompson Auto Group
locationHudson, NH 03051, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

The Thompson Auto Group is looking for a Service Advisor to join our growing service team. We are one of the largest Automotive Dealer Groups in New England.  We are looking for a high energy, customer focused individual to join the department and help it run smoothly and efficiently. Join a Dealer Group where your hard work and dedication will be noticed, we offer highly competitive wages and offer our associates many benefits.

Responsibilities include, but are not limited to:

  • Greet customers promptly
  • Obtain customer and vehicle information
  • Clearly report all vehicle symptoms as described by the customer
  • Determine and recommend maintenance base on age, mileage and history of vehicle
  • Prepare a complete and accurate estimate of cost for labor and parts
  • Establish follow up time
  • Monitor the progress of each vehicle throughout the day, and update customers frequently
  • Verify that the final invoice reconciles with the work performed on the repair order
  • Explain all completed work and charges to customers


  • Proven record of achieving exceptional customer satisfaction
  • Past experience as a service advisor, assistant lane manager or service consultant
  • Very energetic personality 
  • A desire for a long-term career with a growing organization
  • Personal and professional integrity
  • Computer skills and willingness to learn new programs

What we offer:

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) plan with matching
  • Paid Vacation
  • Unlimited Growth Opportunities
  • Paid Training
  • Employee Vehicle Purchase Program
  • Paid Company Uniforms

Job Types: Full-Time

Hourly: $15.00 - $20.00 Starting Range plus Commission

Work Location: In-Person, no remote

We are an equal opportunity employer and prohibit discrimination/harassment, we do not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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