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BDC Representative

companyLowe Toyota
locationWarner Robins, GA, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Lowe Toyota is looking for a BDC Representative to join our award-winning team! Must be motivated and self-driven. Along with excellent communication skills, we require the following:

  • Manage incoming internet and phone inquiries and proactively pursue additional customer leads.
  • Set appointments.
  • Listen and be attentive to customer needs and priorities in order to provide appropriate suggestions and guidance for the service of their vehicle.
  • Provide superior customer service and achieve highest degree of customer satisfaction.
  • Work in close partnership with management to provide appropriated information to the customer.
  • Meet specified monthly targets and goals.
  • Contribute to the overall success of the dealership by working with all customers, teams and departments collaboratively and professionally with a positive, roll-up your sleeves attitude.
  • Must feel comfortable learning and using scripts.
  • Must have strong typing skills.

Preferred Skills and Experience:

  • Prior customer relations or BDC/Call Center experience preferred, but not required. We are willing to train and develop the right individual.
  • High school diploma or GED equivalent.
  • Excellent customer relationship skills.
  • Self-starter, motivated and success driven.
  • Confident, positive and high energy presence.
  • Strong communication skills.
  • Team-oriented with a desire to achieve both individual and collective goals.

We have excellent benefits including vacation, health, dental, vision, and 401k. Please respond with a resume or deliver in person to:

Lowe Toyota

375 S. Houston Lake Rd

Warner Robins, GA 31088

Job Posted by ApplicantPro

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