The Job Network

Mental Health Targeted Case Manager

companyHealth Connect America
locationNaples, FL, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Doing business as North Star Counseling

Join a team that can truly make an impact on the lives of others!    

At North Star Counseling and Health Connect America, we are dedicated to making connections happen every day by cultivating growth, belonging, and wellness for our teammates, while providing meaningful mental & behavioral health services to our community.  

What will I be doing? 

  • Provide case management services (information, plan referral, and linkages) as needed
  • Develop and maintain clinical records and program documentation (assessments, treatment plans, progress notes, termination summaries, etc.)
  • Coordinate and advocate for services with other professionals and paraprofessionals.
  • Conduct community outreach as needed
  • Arrange for transportation of clients to appointments, community agencies, etc., as needed.
  • Work with the client's family to address issues related to the client's service plan.
  • Monitor the appropriateness of services to the client
  • Complete billing-related documentation for the Medicaid billing department ensuring billing documentation is accurate and complete
  • Participate in clinical review of clients for services and enhanced placement when appropriate.
  • Attend staffing on behalf of the client to ensure the needs of the client are being addressed fully (schools, clinical, etc.)
  • Complete documentation related to authorization for Targeted Case Manager (TCM) services

Am I a good fit? 

  • Candidate has strong organizational skills
  • Possess exceptional leadership, interpersonal, and communication skills that allow you to work well with diverse teams, clients, and families
  • Must be Bilingual in English and Spanish
  • Possess Knowledge of the Wraparound System of Care
  • This is a part-time to full-time transition position


  • Bachelor's degree with a major in a human services-related field
  • A minimum of one year full-time or equivalent experience working with severely emotionally disturbed children


  • Bachelor's Degree in a non-human services-related field
  • Three years of full-time or equivalent experience working with severely emotionally disturbed children
  • Successful completion of AHCA-approved mental health targeted case management training within three months of initially providing Medicaid services
  • Florida Driver’s License within 30 days from hire

Additional Benefits:

  • If you are applying for a master’s level position in the state of Florida, we will offer Supervision reimbursement
  • Mileage reimbursement

*Some travel is required for this position*

Health Connect America and its companies are a multi-state, community mental health, behavioral health, family preservation, and therapeutic foster care services provider(s). It is the mission of Health Connect America to create quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment.

We encourage wellness for our staff by offering competitive compensation and benefits to our full-time team members including medical, vision/dental, 401K, Health Savings Account with company contribution, and paid time off. We also offer an Employee Assistance Program including 8 counseling sessions per year to promote emotional wellbeing.

Health Connect America and its companies are an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law.

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