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IT Technician

companyOcean Enterprise 589, LLC
locationBrunswick, MD, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

JOB RESPONSIBILITIES & REQUIREMENTS:

  • Responsible for responding to service requests to the MIS help extension by utilizing knowledge and problem solving skills or to recommend proper MIS personnel for response.
  • Maintains supported systems as required. Includes running backups, editing system data, running reports, troubleshooting.
  • Responsible to assist with necessary changes to telephone system hardware and cabling.
  • Sets up new accounts with the telephone system.
  • Performs LAN maintenance as directed by the corporate Systems group as necessary.
  • Promotes outstanding customer relations.
  • One (1) to two (2) years computer operations with hardware and software knowledge as a user and technician.
  • Strong computer skills, proficient in LAN and Microsoft Office products.
  • Ability to work in a fast paced environment and effectively communicate with guests, co-workers and management.
  • Must be able to work a flexible schedule based on business needs which includes days, nights, weekends and holidays.
  • Must be able to obtain and keep a License issued by the Maryland State Lottery Agency required of all Gaming Establishment employees. #oceandowns
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