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Kitchen Manager- Big E's, Grand Rapids Downtown

companySuburban Inns
locationGrand Rapids, MI, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Benefits Include:

  • Hotel and restaurant discounts
  • Earned Paid Time Off for ALL Team Members
  • Insurance (health, vision, dental, life) for full time Team Members
  • 401k
  • Flexible schedules 
  • Holiday Pay
  • 8 hours of paid volunteer time per year 
  • Advancement opportunities
  • Professional growth opportunities 
  • 100% paid maternity/paternity or adoption leave for those who qualify for FMLA
  • Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)

Position Summary:
Responsible for the management of the Back of the House in a manner that ensures both food quality and sanitation of products and equipment, while staying within budget, maintaining food cost goals, and following Suburban Inns’ Core Values, Suburban Inns/Big E’s standards, and local health department standards.

Essential Functions:

  • Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued
  • Complete monthly inventories, pricing, cost controls, requisitioning, and issuing for food production
  • Manage and train Team Members on sanitation and safety, menu planning, and related production activities
  • Ensure that high standards of sanitation, cleanliness, and safety are maintained throughout all kitchen areas at all times
  • Implement safety procedures according to OSHA and Suburban Inns standards
  • Consistently maintain standards of quality, cost, presentation, and flavor of foods according to Big E's specifications
  • Maintain the security of kitchen and its equipment and establish controls to minimize food and supply waste and theft
  • Lead, manage, and hold Team Members accountable to the standards of employment and job performance set by the core values of Suburban Inns and Big E’s. Discipline Team Members as needed, according to Suburban Inns’ policies
  • Establish and maintain a regular cleaning and maintenance schedule for all kitchen areas and equipment
  • Make recommendations for maintenance, repair, and upkeep of the kitchen and its equipment
  • Maintain a working knowledge of all stations in the kitchen
  • Assist in food procurement, delivery, storage, and issuing of food items
  • Monitor BOH Team Member hours to ensure compliance with posted schedules
  • Review and approve payroll for BOH Team Members, ensuring that hours and payable items input are accurate and adhere to the appropriate labor laws
  • Prepare reports and schedules and perform other administrative duties
  • Maintain positive, open communication with the Front of House
  • Follow Suburban Inns processes
  • Exhibit regular and recurrent attendance records
  • Other duties as requested by management

Position Requirements:

  • Minimum Knowledge: Requires ability to interpret / extract information and/or perform arithmetic functions. May require typing, record keeping, or word processing. Good communication skills
  • Formal Education and Job-Related Experience: High school diploma or equivalent related experience. Two years job-related experience
  • License, Registration, and/or Certification Required: ServSafe Food and Allergy and CPR Certification (may be completed upon hire)
  • Work Schedule: Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments. Schedule varies according to business demands and needs
  • Required Travel: Position does require travel to other Suburban Inns properties or client locations. Work is completed on the property

Uniform and Appearance Guidelines:

  • Uniform: Professional attire according to Suburban Inns guidelines or chef coat and nametag. Shoes need to be close-toed and non-slip.
  • Appearance: Hair must be kept well-groomed. All facial piercings and tattoos that are not covered by a work uniform must be approved by management. Any tattoo that is deemed offensive to co-workers, guests, vendors or others in the workplace based on racial, sexual, religious, ethnic, or other characteristics or attributes of a sensitive or legally protected nature are not permitted and must remain covered or concealed at all times. This policy will be administered by the position’s supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Vice President of Operations has the authority to veto any decision made by the position’s supervisor.

We are a dynamic organization in a rapidly changing industry. Accordingly, the responsibilities associated with this job will change from time to time in accordance with Suburban Inns business needs. More specifically, the incumbent may be required to perform additional and / or different responsibilities from those set forth above.

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