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Customer Service Agent

companyLehman Consulting and Recruiting
locationMatthews, NC, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

The Opportunity:

We're delighted you've chosen LCR to assist you in finding your ideal professional match. We'll assist you in reaching, stretching, and realizing your full potential. Increase your chances of success by creating your own personalized professional path. Earn More with Market-Leading Compensation. And work in an environment that treats you like family and gives back to the community. A universe of possibilities awaits you. Let's get this party started!

LCR is looking for a Customer Service Representative who will be making and receiving calls to and from both current and prospective customers.

Apply today if you:

  • Listen, understand, and take quick action. Like all of us, customers just want someone to listen and help get their problems solved. You'll do both.
  • Assist customers in selecting the products and services that best suit their technology and communications goals and help to set up the account.
  • Process upgrades, downgrades, new product purchases and facilitates delivery and installation efficiently and effectively.
  • Maintain excellent time management, professional customer service at all times, and be able to balance multiple projects and responsibilities.
  • Have the opportunity to engage in continuous professional development training sessions and participate in dynamic team-based company culture.

Requirements

  • 1-2 years in a customer-based role
  • Excellent interpersonal skills, tact, and a track record of success with customer-facing roles
  • Ability to handle pressure, prioritize, and multi-task during the course of a business day
  • Tech-savvy, or the ability to pick up concepts quickly
  • Enthusiasm and aptitude for learning new skills

About Lehman Consulting & Recruiting

LCR is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

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