Job Description
Job Description
Secretary Position – Dom’s Detailing and Window Tint
Location: [Galion, Ohio]
Job Type: Full-Time / Part-Time
Pay: Competitive hourly wage + performance bonuses
Start Date: Immediate openings available
About Us
At Dom’s Detailing and Window Tint, we specialize in professional automotive detailing, ceramic coatings, and premium window tint installations. Our mission is to deliver exceptional quality and service to every customer, ensuring every vehicle leaves our shop looking brand new. We are looking for a highly organized, motivated, and professional Secretary to join our growing team.
Position Summary
The Secretary will serve as the first point of contact for customers, manage office operations, handle scheduling, maintain records, and support shop operations. The ideal candidate is detail-oriented, professional in appearance and communication, and thrives in a fast-paced, customer-focused environment.
Key Responsibilities
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Answer phone calls, emails, and messages promptly and professionally
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Greet walk-in customers and assist with service inquiries and scheduling
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Manage daily appointment calendar and technician schedules
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Handle invoicing, receipts, and customer records
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Maintain digital and paper filing systems
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Track inventory and assist with ordering supplies
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Prepare customer estimates and invoices using shop management software
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Support marketing efforts (posting to social media, updating promotions)
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Maintain a clean and organized front office environment
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Assist management with daily administrative tasks
Required Qualifications
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High school diploma or equivalent
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1–2 years of administrative, receptionist, or customer service experience
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Strong written and verbal communication skills
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Proficiency with Microsoft Office (Word, Excel) and Google Workspace
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Ability to multitask and manage time effectively
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Friendly, professional attitude with strong customer service skills
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Reliable transportation and consistent punctuality
Preferred Skills
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Experience with CRM or appointment scheduling software
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Basic knowledge of automotive services or shop operations
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Social media marketing or content posting experience
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Bilingual (English/Spanish) is a plus
Shop Standards & Expectations
At Dom’s Detailing and Window Tint, we maintain high standards of professionalism, cleanliness, and respect. Every team member must:
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Arrive on time and in proper company attire
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Communicate clearly and respectfully with customers and team members
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Keep the front office and customer area organized and presentable
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Uphold confidentiality and protect customer information
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Represent the company positively at all times
Why Work with Us
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Supportive, professional work environment
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Growth opportunities in an expanding automotive business
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Competitive pay and performance incentives
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Opportunity to learn about the automotive detailing and tinting industry
How to Apply
Interested candidates should submit their resume and a short cover letter explaining why they would be a great fit for Dom’s Detailing and Window Tint.
Email applications to: [domsdetailingshine@email.com]
Call or text: [419*565*8042]