Patient Service Technician (Phlebotomy) - PSTMD

Job Description

Job DescriptionPatient Service Technician (Phlebotomy)

Location: Orleans, MA

Contract Duration: 13 Weeks

Job Summary

"Navitas Healthcare, LLC" is seeking an experienced Patient Service Technician (Phlebotomy) to provide quality patient care through the collection and processing of laboratory specimens. The ideal candidate will have strong phlebotomy skills, excellent customer service abilities, and experience working in laboratory collection environments.

Key Responsibilities

• Provide professional customer service to patients, staff, and healthcare providers

• Collect blood specimens using venipuncture, finger sticks, and heel sticks

• Obtain throat culture swabs and provide instructions for home specimen collection

• Process laboratory specimens according to testing requirements and protocols

• Register patient demographic information accurately into laboratory systems

• Enter physician laboratory orders accurately and efficiently

• Maintain HIPAA compliance and follow medical necessity requirements

• Rotate between multiple laboratory collection sites as assigned

• Communicate specimen information and test results with healthcare providers

• Resolve specimen-related issues and escalate concerns when necessary

• Perform occasional off-site phlebotomy services at nursing homes, patient homes, or physician offices

• Participate in on-call rotation schedules as required

• Manage inventory and maintain adequate supply levels

• Maintain cleanliness and safety of collection and work areas

• Support laboratory operations and assist with departmental needs

Required Qualifications

• High School Diploma or equivalent

• Valid U.S. Driver’s License

• Successful completion of a phlebotomy training program or relevant work experience requiring phlebotomy

• Acceptable driving record

• Successful completion of Driver Safety Training requirements

• Successful completion of Medical Terminology Exam

• Ability to read, write, and communicate effectively in English

Preferred Qualifications

• Phlebotomy Certification

• Experience working in laboratory collection environments

• Knowledge of Microsoft Office and basic computer skills

Required Skills

• Venipuncture

• Finger Stick Collection

• Heel Stick Collection

• Specimen Processing

• Laboratory Information Systems (LIS)

• Order Entry

• Patient Registration

• Customer Service

• HIPAA Compliance

• Medical Terminology

• Specimen Handling

• Inventory Management

• Data Entry

• Communication Skills

• Mobile/Off-Site Phlebotomy

For more details reach at mdeshpande@navitashealth.com

About Navitas Healthcare, LLC: It is a Joint Commission Certified / WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical, Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.