Job Description
Job Description
We excited to announce we are expanding and looking to grow our team with a new IT Build Room Consultant!
Position Summary
The primary responsibilities for this position would be to build client laptops to include application installation. Additional responsibilities would be to add/remove client users from Active Directory and Office 365, internal Centre break-fix issues, and setting up internal and client shipments.
To be considered for the role, all applicants must complete the following assessment:
IT Build Room Online Assessment
Essential Duties and Responsibilities
- Problem management and escalation of issues in a timely manner
- Prioritization of tasks and meeting of deadlines, excellent time management skills
- Excellent troubleshooting and assessment skills
- Excellent written/verbal communication skills
- Must be a team player with outstanding customer service skills
- Entry of timesheets, expense reports, and documentation on or before the deadline
- Keep up to date on market trends, theory, and new ways of doing things; embrace change
- Update client documentation
- Present progress reports to immediate supervisor and or Project Manager (if so assigned)
- Help turn business problems into technical solutions
- Manage deployment of equipment in compliance with established technology policies.
- Participate in after-hours on-call schedule serving as the initial level of escalation for compute, storage, backup, automation, and virtualization issues.
Education/Experience/Certifications
- 0 - 2 years experience in IT-related study or field.
- 0 - 2 years of Field Experience
- Must possess basic knowledge and experience with:
- Windows 10 & 11
- Microsoft Office suite
- Microsoft Office 365 and Autopilot
- Microsoft Windows Administration tools (AD Users and Computers)
- Understanding of basic network concepts
- Understanding of application, desktop, and server virtualization
- Understanding of Desktop Deployment / Imaging
- Bachelor’s Degree a plus
Desired Experience/ Certifications
- Certifications
- CompTIA A+ Certification a plus
- Windows Server 2012/2008/2016
- Microsoft Office 365 Admin portal
- Understanding of File Permissions (NTFS & Sharing)
Work Environment and Physical Demands
- Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
- Occasional lifting (up to 50 pounds and occasionally lift and/or move up to 50 pounds) may be required
- Reasonable accommodations can be made to enable individuals with disabilities/injuries to perform the essential functions of this role.
- The noise level in the work environment is moderate.
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